Privacy Policy

1. Introduction

Cursive Technologies Pvt Ltd ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at cursivetech.com or engage with our services.

2. Information We Collect

2.1 Information You Provide

• Contact Information: Name, email address, phone number, and company name when you submit a contact form or book a consultation.
• Project Details: Business requirements, current system descriptions, and other information you share during Discovery Sessions or consultations.
• Communication Data: Records of correspondence when you contact us via email, phone, or chat.

2.2 Information Collected Automatically

• Usage Data: Pages visited, time spent on pages, referral source, and navigation paths.
• Device Data: Browser type, operating system, screen resolution, and device type.
• Cookies & Tracking: We use cookies and similar technologies to analyze website traffic and improve user experience. See Section 7 for details.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services
• To deliver and improve our custom ERP development services
• To send project updates, proposals, and relevant communications
• To analyze website usage and improve our website and content
• To comply with legal obligations and protect our rights
• To detect, prevent, and address technical issues or security threats

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Consent: When you voluntarily submit a contact form or subscribe to communications.
• Contractual Necessity: When processing is necessary to deliver services you've engaged us for.
• Legitimate Interest: For website analytics, fraud prevention, and improving our services.
• Legal Obligation: When we are required to retain data by law.

5. Data Sharing & Disclosure

We do not sell your personal data. We may share information with:

• Service Providers: Hosting providers, analytics platforms (Google Analytics), and email delivery services that help us operate our website and business.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for 24 months. Website analytics data is retained for 14 months. Client project data is retained for the duration of the business relationship plus 5 years.

7. Cookies & Tracking Technologies

We use the following types of cookies:

• Essential Cookies: Required for the website to function (e.g., cookie consent preferences). These cannot be disabled.
• Analytics Cookies: Google Analytics cookies to understand how visitors use our site. These are loaded only with your consent.
• Marketing Cookies: Used to track advertising effectiveness and deliver relevant content. These are loaded only with your consent.

You can manage your cookie preferences at any time through the cookie consent banner on our website, or by adjusting your browser settings.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Restrict Processing: Request limitation of how we process your data.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interest or for direct marketing.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at info@cursivetech.com.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes SSL/TLS encryption for data in transit, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including standard contractual clauses approved by relevant data protection authorities.

11. Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content or privacy practices of those sites. We encourage you to review the privacy policies of every site you visit.

12. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this page periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, contact us at: