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Web based eCTD
Electronic Common Technical Document
Electronic Common Technical Document
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Celebration of Republic Day
30/01/10
Training on Struts And Hibernate
Web based CRM
Cursive Technologies provides best in class web based CRM for its clients, but certainly one must know well before why use a CRM.
CRM or Customer Relationship Management Software is a software package for essentially storing customer related information. So necessarily CRM must support all the information capturing for your customers and secondly but foremost important is when you have the information it must be available to you in the form of reports for analysis and introspection. Third and the last thing is help you with sales-force, marketing-force and service-force automation, by this we mean to carry some tasks on behalf of you and help you gain over competition.
Some important benefits that you can have when you are powered with CRM, like Cursive’s Web based CRM are underlined here :
- • Capture all information of customers and store it in desired formats.
- • Create and execute campaigns to more perfection and have a fair brand advertisement.
- • Create more leads or enquiries by campaigns.
- • Better Enquiry follow-ups.
- • Manage more leads/enquiries and gain more success.
- • Create more opportunities by recording all customer conversations.
- • Auto-tasks and reminders will help timely follow-up.
- • Maintain records of samples, trials and demos given to customer.
- • Record customer feedback for samples, trials and demos.
- • Develop healthy relationships by maintaining multiple customer contact details per customer.
- • Auto track orders for sales and get focus for hot cases.
- • Be best in helping customer by wonderful customer support model.
- • Support based per ticket and service based per contract.
- • Assign support request and closing deadlines.
- • Assign multiple support request per trouble ticket.
- • An inbuilt task and case management system.
- • Calendar and shared events for synchronization among sales team.
- • Make more sales and have better customer relationship with Cursive web based CRM.